PS5 Controllers Are Drifting, And The Repairs Are A Hassle
Few things about the PlayStation 5 are better than the DualSense controller. It feels terrific to hold, somehow just as solid as it is light. The haptics are truly dynamic, at least for games that offer such support. It’s beautiful. But even the mighty DualSense reportedly isn’t immune to the...
kotaku.com
Since the PS5 was released last November, players have taken to social media to share stories aboutDualSense drift. One user reported the issue 10 days after receiving their PS5, stating they tried every possible fix—power-cycling the console, turning Bluetooth on and off, resetting the controller, and, finally, charging it fully overnight—to no avail.
Once I eventually made it through to a person, I was told that DualSense drift is covered under warranty. You will, however, have to pay for shipping your controller to a Sony repair center—a cost that varies based on a number of factors, including location and the total weight of your package—but Sony apparently covers the return shipping. No recoup on whatever you pay for that first shipping label.
