What does that have to do at all with netflix? Nothing.
Sure it does.
The post had a supposed Xbox One customer review talking about Netflix in specific, but the overarching issue is MS has various stuff behind a Gold membership paywall.
As I said before too bad. That's their business plan. MS offers the best online on consoles, so they decided to bundle in the apps like Netflix with it too for access.
Considering how many people buy Xbox Gold, it doesn't seem like an issue as the focus of Xbox is games anyway.
It's not much different than all these tv media boxes that all seem to cost about $100. If someone really wanted to, they could connect a $5 HDMI cord from their PC/laptop to the TV and stream whatever they want from their PC. Yet some do, but some prefer using these media boxes to handle it. To me, seems like a waste of $100.
Also, there are various popular books in public domain due to expired copyrights. Yet Amazon and various makers charge money to buy them when in fact the content is 100% free to read if you know which websites to check. Yet, they will keep that hush hush.
Just because something is free in one area doesn't mean business savvy companies can't make a buck off people who don't care, are happy with the product or are too lazy to look for alternatives.