Xbox Live subs..

"Oh so our customers DON"T like it when we double the price of an offered service? Wow, lesson learned. Who would have foreseen a negative reaction to this decision."
 
I just said that.
Exactly. He’s not the head of the company. He can be over ruled or pushed into making moves he does not agree with it. Like I said, the whole episode of this smacks like some power play politics going on behind the scenes. I’ve worked in corporate for about 25 years and the last 8 at a fairly senior level. What I’ve seen here looks very similar to some situations I’ve encountered myself first hand.
 
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Exactly. He’s not the head of the company. He can be over ruled or pushed into making moves he does not agree with it. Like I said, the whole episode of this smacks like some power play politics going on behind the scenes. I’ve worked in corporate for about 25 years and the last 8 at a fairly senior level. What I’ve seen here looks very similar to some situations I’ve encountered myself first hand.
As you said, you don't know. It is his division, thus his responseability. Until proven otherwise, this starts and ends with him.
 
Exactly. He’s not the head of the company. He can be over ruled or pushed into making moves he does not agree with it. Like I said, the whole episode of this smacks like some power play politics going on behind the scenes. I’ve worked in corporate for about 25 years and the last 8 at a fairly senior level. What I’ve seen here looks very similar to some situations I’ve encountered myself first hand.
I have worked for Hilton Corporate for the past 25 years. We are all about customer service. But in the end we are about revenue and profits. We make decisions that are not consumer friendly. We also make decisions that are above the heads of each area.

MS wants to make money hand over fist. They will find a way to make more money. Games won’t always be $60. Live won’t always be $60. Game Pass isn’t a big profit according to MS. And consoles are loss leaders.

They will charge us more otherwise they will decide to close Xbox.

Sony already said games are getting to expensive, and increased prices. They will stay relevant.
 
The quickest way to get MS out of the console business is to get them to drop the fee for online play, it's the only thing that brings in any real money for that division to begin with and has been xbox bread and butter since live launched. They may one day get rid of gold and make you sub to GPU to play online at an increased price but online play will never be free especially not now with them spending as much money as they are on buying studios and GP not bringing in anything at its current price point. Charging for online play is the reason Xbox is still a thing and also by extension them showing Sony that people will pay to play online MP is one reason PlayStation is now so successful financially for Sony so there is no reason for either company to get rid of it.
 
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The quickest way to get MS out of the console business is to get them to drop the fee for online play, it's the only thing that brings in any real money for that division to begin with and has been xbox bread and butter since live launched. They may one day get rid of gold and make you sub to GPU to play online at an increased price but online play will never be free especially not now with them spending as much money as they are on buying studios and GP not bringing in anything at its current price point. Charging for online play is the reason Xbox is still a thing and also by extension them showing Sony that people will pay to play online MP is one reason PlayStation is now so successful financially for Sony so there is no reason for either company to get rid of it.
Out of it?
Gold is an old model that needs to be changed, Now things are far more different then when it first came out and with cross-platform always a thing there is no point to make gold. I say remove gold and make the GPU deal even more attractive by adding something that will get people on board.
 
Out of it?
Gold is an old model that needs to be changed, Now things are far more different then when it first came out and with cross-platform always a thing there is no point to make gold. I say remove gold and make the GPU deal even more attractive by adding something that will get people on board.
If they can do something and make it profitable.
 
Gold will be gone one day but they need to find a good price for Ultimate and something other than gamepass to sell it to those that just want multiplayer.
 
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As you said, you don't know. It is his division, thus his responseability. Until proven otherwise, this starts and ends with him.
You’re right. I don’t know. I’m only speculating. And the reasons you are stating here is exactly why it feels like a power play to me. The bucks stops with him. Regardless if he made the decision or not.
 
Netflix hits 200 million subscribers, jacks the price up $1 per month, boom $200 million in profit overnight.

MS was like "hold my beer"

really dumb to try and pull this right now.

I'm aware that they backed off, but all the teenagers I work with were asking me how I felt about my Xbox Live subscription cost doubling and I'm like "huh?"

Really stupid move on the PR front.
 
Gold will be gone one day but they need to find a good price for Ultimate and something other than gamepass to sell it to those that just want multiplayer.
Do they? I know gold makes alot, but what if it was free. The potential uptick in hardware sales, especially with tye XSS being an option. The uptick in software sales. And most likely an uptick in gamepass subs. Maybe the removaval in of itself would generate more money.

Risky to be sure, though.
 
Thinking about this more. Hasn’t this been planned for a long time? Does everyone remember earlier last year when MS discontinued the 12 month renewal option, and was only to be found via retail. They changed their choices to monthly and 6 month. People thought that was because they wanted to switch to free XBL gold, so as to not let people buy out subs as far. Of course the free XBL was not the case.

Seems like this plan was in the works for awhile.
 
Thinking about this more. Hasn’t this been planned for a long time? Does everyone remember earlier last year when MS discontinued the 12 month renewal option, and was only to be found via retail. They changed their choices to monthly and 6 month. People thought that was because they wanted to switch to free XBL gold, so as to not let people buy out subs as far. Of course the free XBL was not the case.

Seems like this plan was in the works for awhile.

Apparently this was in the plans.

But, we're in the midst of a pandemic, people are layed off, wrong time for a huge corporation to go ahead with a price hike just to realize it was a bad idea 10 second later.

The people in charge should probably think a little harder about how something like this goes down and not do it in the first place.
 
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But, we're in the midst of a pandemic, people are layed off, wrong time for a huge corporation to go ahead with a price hike just to realize it was a bad idea 10 second later.
Not just that. But if you DOUBLE the price, where are the added features and services? And at the time, still no F2P.

They did save face, but still put a dent in their face.
 
Not just that. But if you DOUBLE the price, where are the added features and services? And at the time, still no F2P.

They did save face, but still put a dent in their face.
They had to perform damage control for something that someone smarter then all of us should have foreseen in the first place.

I'm a bit of an MS fanboy, but holy s*** how hard is it to know your place? There are people at the top there, making s*** tons of money, coming up with ideas on how to cause a PR nightmare. It just boggles my mind that there was no one there to say "this is probably a dumb idea especially right now" yet they went with it anyway, only to immediately retract it. It makes you wonder.....
 
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Yeah the whole thing was just strange....like folks wouldn't realize they were doing it to just push people over to GPU with it being a much better value proposition ($120/yr vs $180). I saw through it the moment I saw the news...kind of didn't phase me so much as I have had GPU for a while now but yeah huge d-bag move by MS here. I'm glad they quickly realized the negative PR and also finally pulled the Gold required for F2P games as well. I thought they would have removed that a while ago as it's been at the top of the criticism heap for a while (them being the only console that required sub for F2P).

At any rate, it was a bad move and a quick recovery by MS. Fact is, without bad PR, most companies would try to get away with anything they possibly could and only the public backlash rights the wrong. This has been probably the best thing about social media....the lightning fast spread of public shaming. Should never have happened and MS may feel some sting from this....just when you thought they had gained most of the goodwill back that they lost at XBO launch and studio closures, they go and c*** it up again....lol.
 
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