Some important lessons in this:
-Beware the hype machine. Everyone hyped this up to 1000 out of 10. It was always going to land and struggle
-If you don't see any footage from a particular platform before launch, that should be a red flag
-Review embargoes, footage embargoes should be major red flags. IGN right away said "we can't show you any new game footage yet"
-Review sites are mostly garbage and are too afraid to anger a big publisher (notice how their "outrage" didn't start until after?
-Asking for refunds is your biggest way to hit back. Do you think Sony would have cared if it were just people complaining on Reddit and Twitter? They must have gotten hit with a lot of refund requests and then they took note.
Better yet, avoid the hype and hold your order until a few days after launch. The only fall game I bought day 1 was AC:V and that turned out fine, but that was lucky. That game could have been a buggy mess too.