Gamers who are taking this way too personally is cringey.
I get that they need to do what is best for their profitability, but is massive cuts going to help long term?
These companies love to slash payroll to make a quarter look way better, but long term, it just puts them in a worse hole.
The delay in the DLC means that next season needs to go from 3 months to 9 months. I mean, ok, delays happen, but is cutting people supposed to make us confident that they will hit the new date?
Their goal is to maximize sharholder value, but is adding a ton of uncertainty a way to do that?
When the Bungie deal went through, they were assured no layoffs and no major restructuring. As a customer, is that supposed to make me feel confident in the direction the game/company is going?
Of course they fired all their public facing people who might actually answer some of these concerns, which is super telling.
It looks to me like Sony wanted to invest heavily in live service (something very different from what they are good at) and so far, have failed miserably.