When I was young & in school. MY techer told me a case study of importance of asking the right question. Asking the wrong questions, & you will get the wrong answers.Yeah the hate wasn't at TV.
It was forced Kinect
Online every 24 hours or games wouldn't play
Tried to kill the 2nd hand market
Being much more expensive than the PS4
And so on
He cited case of new coke, where they shown 2 coke drinks (One original, one "improved" & asked which one people like more? More people picked the "improved" coke. So coke company change the orginal coke to the new favor.
It was a big failure as coke drinkers refused to drink new coke & want the old coke back.! Very soon, coke revert & switch back to original coke.
They asked the wrong question "Do you prefer the new taste" instead they should have asked "would you buy the new favor coke over the orginal one?"
The same can be said of the TV drama. They asked what do they do most with their 360. High percentage said, watch TV. So they thought it was a good idea tro focus on TV stuff. Thats like Porsche asking customers if they drive more on comfort mode or sport mode, & most said comfort mode & then Porsche design their next 911 to be more comfort & economy focus then performance.